How to Fix A Wireless Mouse Not Responding?

18 minutes read

To fix a wireless mouse that is not responding, start by checking the battery as a low or dead battery is one of the most common issues. Replace the batteries with fresh ones, ensuring they are inserted correctly. Next, verify that the USB receiver is properly connected to your computer and try different USB ports to rule out the possibility of a faulty port. Check for interference or distance issues by moving the mouse closer to the receiver and away from potential sources of wireless interference, such as other electronic devices. Restart your computer to resolve any minor software glitches that might be causing the issue. Ensure that the wireless mouse is turned on and verify that the connection between the mouse and the receiver is not interrupted. If the mouse has an on/off switch or a connect button, try using them to re-establish the connection. Update or reinstall the mouse’s driver software by visiting the manufacturer's website for the latest drivers compatible with your operating system. Testing the mouse on another device can help establish whether the issue is with the mouse itself or the original device. If the mouse works on another device, the problem may lie with the original device’s USB ports or drivers. If none of these steps fix the problem, consider consulting the manufacturer's support or replacing the mouse if it is determined to be defective.

Best Wireless Mouse of March 2025

1
Logitech G305 LIGHTSPEED Wireless Gaming Mouse, Hero 12K Sensor, 12,000 DPI, Lightweight, 6 Programmable Buttons, 250h Battery Life, On-Board Memory, PC/Mac - Black

Rating is 5 out of 5

Logitech G305 LIGHTSPEED Wireless Gaming Mouse, Hero 12K Sensor, 12,000 DPI, Lightweight, 6 Programmable Buttons, 250h Battery Life, On-Board Memory, PC/Mac - Black

  • HERO Gaming Sensor: Next-gen HERO mouse sensor delivers up to 10x the power efficiency over other gaming mice with exceptional accuracy and responsiveness thanks to 400 IPS precision and up to 12000 DPI sensitivity
  • Ultra-Long Battery Life: The G305 wireless Logitech mouse boasts an incredible 250 hours of continuous gameplay on a single AA battery so you can play at peak performance without worrying about running out of power
  • Lightweight design: Thanks to an efficient mechanical design, the G305 gaming mouse weighs in at only 99 grams for high manoeuvrability
  • Compact, portable design with convenient built-in storage for included USB wireless receiver. Max. speed: > 400 IPS
2
Logitech M705 Marathon Wireless Mouse, 2.4 GHz USB Unifying Receiver, 1000 DPI, 5-Programmable Buttons, 3-Year Battery, Compatible with PC, Mac, Laptop, Chromebook - Black

Rating is 4.9 out of 5

Logitech M705 Marathon Wireless Mouse, 2.4 GHz USB Unifying Receiver, 1000 DPI, 5-Programmable Buttons, 3-Year Battery, Compatible with PC, Mac, Laptop, Chromebook - Black

  • Click more. Scroll more. Do more. Logitech Marathon Mouse M705 uses far less power than comparable wireless mice from other companies. That means you can go up to three full years between battery changes.*
  • Hyper-fast scrolling lets you fly through long documents and Web pages with a single spin of a nearly frictionless metal scroll wheel.
  • The sculpted, right-hand shape guides your hand to a naturally comfortable position and places customizable control within your reach. Two thumb buttons lets you move quickly between Web pages.**
  • Laser grade tracking delivers smooth, responsive, precise cursor control on surfaces that cause problems for standard optical mice, such as polished or wood-grain tables.***
3
Logitech M510 Wireless Computer Mouse for PC with USB Unifying Receiver - Graphite

Rating is 4.8 out of 5

Logitech M510 Wireless Computer Mouse for PC with USB Unifying Receiver - Graphite

  • Your hand can relax in comfort hour after hour with this ergonomically designed mouse. Its contoured shape with soft rubber grips, gently curved sides and broad palm area give you the support you need for effortless control all day long.
  • You’ve got the control to do more, faster. Flipping through photo albums and Web pages is a breeze, especially for right-handers—with three standard buttons plus Back/Forward buttons that you can also program to switch applications, go full screen and more. And side-to-side scrolling plus zoom gives you the power to scroll horizontally and vertically through your music library, maps and Facebook feeds, and zoom in and out of photos and budget spr
  • 2 years of battery life practically eliminates the need to replace batteries. The On/Off switch helps conserve power, smart sleep mode extends battery life and an indicator light eliminates surprises. Compatible with Windows, Chrome and Linux Operating systems.
4
Logitech M330 SILENT Wireless Mouse, 2.4GHz with USB Receiver, Optical Tracking, Quiet & Lightweight, Long Battery Life, for PC, Mac, Laptop, Chromebook - Black

Rating is 4.7 out of 5

Logitech M330 SILENT Wireless Mouse, 2.4GHz with USB Receiver, Optical Tracking, Quiet & Lightweight, Long Battery Life, for PC, Mac, Laptop, Chromebook - Black

  • Quieter Click: Logitech’s SilentTouch Technology reduces over 90 percent (1) of clicking sounds — ensuring top performance while contributing to a quieter working environment
  • Crafted for Comfort: Design with naturally shaped contoured grips, the M330 SILENT wireless mouse is built for long-lasting comfort and functionality for right-handed users
  • Long Battery Life: M330 SILENT has a 18-month battery life (2) and power saving auto-sleep mode; it allows you to focus on your work without the hassle of changing batteries (1 x AA included)
  • Advanced Optical Tracking: With a wireless range of up to 33 ft (10m)(3), this quiet computer mouse provides high-performance precision and smart cursor control on most surfaces
  • Plug and Play: M330 SILENT comes with a USB-A receiver that’s compatible with most operating systems including Windows, macOS, ChromeOS, and Linux
5
Logitech M317 Wireless Mouse, 2.4 GHz with USB Receiver, 1000 DPI Optical Tracking, 12 Month Battery, Compatible with PC, Mac, Laptop, Chromebook - Blue

Rating is 4.6 out of 5

Logitech M317 Wireless Mouse, 2.4 GHz with USB Receiver, 1000 DPI Optical Tracking, 12 Month Battery, Compatible with PC, Mac, Laptop, Chromebook - Blue

  • Contoured design: Comfortable shape with soft side grips
  • Logitech Advanced Optical Tracking: Enjoy point-and-click precision and smooth scrolling
  • Unifying Receiver: Robust wireless connection with one tiny USB receiver that stays in your laptop
  • Long battery life: Up to 12 months of battery life virtually eliminates the need to change batteries
6
Vssoplor Wireless Mouse, 2.4G Slim Portable Computer Mouse with Nano Receiver Quiet Silent Optical Laptop Mouse for Notebook, PC, Laptop, Computer-Black and Gold

Rating is 4.5 out of 5

Vssoplor Wireless Mouse, 2.4G Slim Portable Computer Mouse with Nano Receiver Quiet Silent Optical Laptop Mouse for Notebook, PC, Laptop, Computer-Black and Gold

  • LOW POWER CONSUMPTION: Intelligent sleep mode can better extend battery life. It will enter auto sleep mode if you don't use it for 5 minutes to save battery and need to click it, the mouse will enter working mode again
  • STABLE CONNECTION: 2.4 GHz wireless provides stronger anti-interference ability, a faster transmission speed and a more reliable connection, working distances can up to 10 m, and high DPI can make it track more smoothly over most surfaces
  • WIDE COMPATIBILITY: Well compatible with Windows7/8/10/XP, Vista, Mac OS X 10.4 etc. Fits for desktop, laptop, PC and other devices
7
Logitech M185 Wireless Mouse, 2.4GHz with USB Mini Receiver, 12-Month Battery Life, 1000 DPI Optical Tracking, Ambidextrous PC/Mac/Laptop - Swift Grey

Rating is 4.4 out of 5

Logitech M185 Wireless Mouse, 2.4GHz with USB Mini Receiver, 12-Month Battery Life, 1000 DPI Optical Tracking, Ambidextrous PC/Mac/Laptop - Swift Grey

  • Compact Mouse: With a comfortable and contoured shape, this Logitech ambidextrous wireless mouse feels great in either right or left hand and is far superior to a touchpad
  • Durable and Reliable: This USB wireless mouse features a line-by-line scroll wheel, up to 1 year of battery life (2) thanks to a smart sleep mode function, and comes with the included AA battery
  • Universal Compatibility: Your Logitech mouse works with your Windows PC, Mac, or laptop, so no matter what type of computer you own today or buy tomorrow your mouse will be compatible
  • Plug and Play Simplicity: Just plug in the tiny nano USB receiver and start working in seconds with a strong, reliable connection to your wireless computer mouse up to 33 feet / 10 m (5)


How to update wireless mouse drivers?

Updating the drivers for your wireless mouse can help improve its performance and compatibility with your operating system. Here’s a general guide on how to update your wireless mouse drivers:

**1. Automatic Update via Device Manager (Windows):

  1. Connect Your Mouse: Ensure your wireless mouse is connected and working.
  2. Open Device Manager: Press Win + X and select Device Manager from the list.
  3. Locate Your Mouse: In Device Manager, find and expand the "Mice and other pointing devices" category. Identify your wireless mouse from the list. It may be listed by the manufacturer's name or as a "HID-compliant mouse."
  4. Update Driver: Right-click on your mouse and select "Update driver". Choose "Search automatically for updated driver software." Windows will search online for the latest driver and install it if available.
  5. Restart Your Computer: Sometimes it’s necessary to restart your computer for the changes to take effect.

2. Manual Update via Manufacturer’s Website:

  1. Identify Your Mouse Model: Note the brand and model of your wireless mouse. This information is usually found on the bottom of the mouse or in its manual.
  2. Visit Manufacturer’s Website: Go to the official website of your mouse manufacturer.
  3. Locate Drivers Section: Navigate to the Support or Downloads section of the website.
  4. Search for Your Mouse Model: Enter the model number and look for the latest driver available for your mouse.
  5. Download and Install: Download the appropriate driver for your operating system. Follow the installation instructions provided by the manufacturer.
  6. Restart Your Computer: A restart may be needed to complete the installation.

3. Use Manufacturer's Software

Many peripheral manufacturers like Logitech, Razer, or Corsair offer software specifically for their devices, which can automatically update drivers.

  1. Install the Software: Download and install the software from the manufacturer’s website.
  2. Run the Software: Open the application and navigate to the driver update section. Follow the prompts to update your mouse driver.

**4. Use Windows Update (Windows):

  1. Open Windows Update: Go to Settings > Update & Security > Windows Update.
  2. Check for Updates: Click on "Check for updates". If there are any driver updates available, Windows will install them.

5. Use a Third-Party Driver Update Tool:

  1. Research Safely: Use a reputable third-party application like Driver Booster, Driver Easy, or Snappy Driver Installer. Ensure the software is trustworthy and from a reliable source.
  2. Scan for Outdated Drivers: Install and run the software. Perform a scan to check for outdated drivers.
  3. Update Drivers: Follow the software’s instructions to update your mouse driver.

**6. macOS Users:

For macOS, driver updates for peripherals like a wireless mouse are generally handled through macOS updates or through software provided by the manufacturer if additional features are provided. Ensure your macOS is up-to-date:

  1. Go to Apple Menu: Open System Preferences, then go to Software Update.
  2. Check for Updates: If an update is available, download and install it.


If the mouse specifically requires manufacturer software, download and install it from the manufacturer's website as advised above.


By following these steps, you should be able to update your wireless mouse drivers effectively.


How to fix a jittery wireless mouse cursor?

A jittery wireless mouse cursor can be frustrating, but it’s often possible to resolve the issue by following a few troubleshooting steps:

  1. Check the Surface: Ensure that you're using the mouse on a suitable surface. Some surfaces, like glass or highly reflective materials, can cause tracking issues. Try using a mouse pad or a different surface to see if the problem persists.
  2. Replace or Recharge Batteries: Low battery power can cause erratic mouse behavior. Replace the batteries or recharge the mouse if it has a built-in battery.
  3. Clean the Mouse: Dirt or debris on the sensor can cause the cursor to behave erratically. Gently clean the sensor on the bottom of the mouse with a soft, dry cloth to remove any dust or grime.
  4. Re-pair the Mouse: Unplug the wireless receiver and plug it back in, or reset the Bluetooth connection if it’s a Bluetooth mouse. Re-pair the mouse to see if this resolves the issue.
  5. Reduce Wireless Interference: Other wireless devices, such as routers, keyboards, or other wireless peripherals, can cause interference. Move the mouse or its receiver closer to the computer, and away from these devices.
  6. Update or Reinstall Drivers: Outdated or corrupted drivers can lead to performance issues. Check the manufacturer’s website for the latest drivers. Alternatively, you can reinstall the mouse driver via the Device Manager: Right-click on the 'Start' button and open 'Device Manager'. Find and right-click on your mouse under 'Mice and other pointing devices', and choose 'Update driver', or 'Uninstall device' and then restart the computer to reinstall.
  7. Adjust Mouse Settings: Go to the mouse settings on your computer and adjust the pointer speed or sensitivity. Reducing the speed can sometimes improve precision.
  8. Check for Software Conflicts: Ensure there are no conflicting software or applications that might be affecting mouse performance. Perform a clean boot to see if there’s any difference.
  9. Test on Another Computer: If possible, test the mouse on another computer. If it works fine, the issue might be with your computer, not the mouse itself.
  10. Consider Hardware Problems: If none of the above steps work, there might be a hardware defect with the mouse. Consider contacting the manufacturer for support or warranty service.


If the problem persists after trying these steps, it might be time to consider replacing the mouse.


What is an indicator of a dying wireless mouse battery?

An indicator of a dying wireless mouse battery can include several signs:

  1. Intermittent Connection: The mouse cursor starts to move erratically or lags across the screen, and you may experience frequent disconnections.
  2. Reduced Responsiveness: The mouse buttons or scroll wheel may become less responsive, requiring multiple clicks or movements to register.
  3. Dim or Blinking LED Light: Many wireless mice have an LED indicator that will either dim or start blinking to signal a low battery.
  4. Shorter Range: The effective range between the mouse and the receiver might decrease, requiring you to keep the mouse closer to the computer for it to function properly.
  5. Notification Alerts: Some wireless mice, especially those with software support, will provide on-screen notifications or alerts when the battery is low.
  6. Sudden Power Off: The mouse might turn off unexpectedly and frequently due to insufficient power.
  7. Increased Power Consumption: You may notice that the battery life decreases more rapidly than it used to after a full charge or fresh batteries.


If you experience any of these symptoms, it's usually a good time to replace or recharge the batteries to restore normal functionality.


How to test the signal strength of a wireless mouse?

Testing the signal strength of a wireless mouse can be a bit indirect, as most mice do not have a straightforward way to measure signal strength directly. However, you can assess signal quality and performance using the following methods:

  1. Distance Test: Gradually move the mouse further away from the receiver or connected device. Note the distance at which the mouse pointer starts lagging or stops responding. Most modern wireless mice should function effectively within a range of 5-10 meters from the receiver.
  2. Interference Test: Test the mouse in different environments or remove potential sources of interference (other electronic devices, wireless routers, metal objects). Check if performance improves when these objects are moved or turned off.
  3. Battery Level Check: Ensure the batteries in the mouse are fully charged or replaced if they are low. Weak batteries can affect the strength and consistency of the signal.
  4. Software Diagnostics: Some wireless mice come with dedicated software that offers diagnostics or allows you to check signal strength. If applicable, install the manufacturer's software and use it to analyze and optimize the mouse's performance.
  5. Receiver Positioning: Ensure the USB receiver (if used) is positioned where it has a clear line of sight to the mouse. Use a USB extension cable if needed. Try different orientations to see if it improves the signal.
  6. Latency and Responsiveness Checks: Use the mouse in applications where precise movement is required, such as drawing software or games, to see if there is any lag or stuttering. Note any delays in cursor movement or button clicking.
  7. Use a Testing Software: There are third-party software applications available that can test the mouse's performance in terms of latency and responsiveness. These tests can give you a quantitative measure of performance which is indirectly related to signal strength.


If after trying these steps, your wireless mouse still exhibits poor performance, there may be an issue with the hardware. In that case, consider contacting customer support for potential repairs or replacement.

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